Support
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We're Here to Help
Whether you need a quick recommendation or long-term support, our engineers are ready to assist. We normally respond within one business day.
Address
Building 3, RFID Industrial Park, Shenzhen, Guangdong, China
Phone
+86 186 6531 0645Services for Every Operation
We aim to deliver not just products, but peace of mind — from consultation to after-sales support, we've got you covered.
24/7 Support
Round-the-clock efficient and proactive service, so your operations never stand still.
- Around-the-clock response
- Proactive monitoring
- Dedicated engineers
Expert After-Sales
Prompt support from engineers with 10+ years of experience across RFID deployments.
- 10+ years senior engineers
- On-site & remote support
- Rapid resolution
1-Year Warranty
Free maintenance within the warranty period, keeping you covered with confidence.
- Product warranty coverage
- Free maintenance
- Extended options
Custom & OEM
Custom and OEM solutions available for products and software, built around your workflow.
- Tailored hardware
- OEM software
- Design & manufacturing
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